Frequently asked questions
How long does delivery take?
Orders are dispatched within 1–3 business days. Delivery usually takes 5–10 business days depending on your location. You will receive a tracking link by email.
How do I track my order?
Use our Track Your Order page, or click the link in your shipping confirmation email.
What is your return policy?
If you are not happy, contact us within 7 days of delivery and we will help you with a return or replacement. See our Shipping & Returns page for details.
What payment methods do you accept?
All major cards and wallets through Shopify's secure checkout.
How do I inflate the seat cushion?
Blow through the valve or use a small pump, then release air to adjust the firmness.
Can I use it on a wheelchair or in a car?
Yes. It fits most standard seats, including wheelchairs, cars, office chairs and airplane seats.
How do I clean it?
Wipe with a damp cloth and let it air dry.
Still have a question?
Email us at shubhradeepsaha1@gmail.com. We reply within 24 hours.